Technology has become indispensable in today’s business climate. While larger corporations are already using advanced tech tools to carry out a wide variety of processes, the demand for software applications has increased among small businesses as well.
Because the current programs you might be using probably can’t cover the extent of your demands, and you also need to take into account potential scalability changes, perhaps it’s time to invest in a custom software product. Software development comes with certain expenses, and it’s normal for you to want results that rise up to your expectations. That means working with specialists who are actually able to deliver your desired end-product.
But how can you actually ensure the reliability of your choice? How can you find a company that will completely understand your in-house needs and requirements and provide you with the desired support? Here are some tips to simplify your selection:
Assess your needs and budget
Start with the basics – consider the particular needs of your business in the software department, taking into account every process of your organization, and what could be automated and improved through technology. It’s important to have some clear objectives from the start in order to find a vendor that can actually cover the demands of your business. Take some time to analyze how you’re your business is currently running and what tech support system you’d want to implement.
Assessing your budget from beforehand is also necessary. While you shouldn’t make cheap choices when it comes to software development, you do need a clear idea of how much your business affords to invest in technology at a moment. With a budget in mind, it will be easier to narrow down your choices.
Post a software development RFP
Writing and posting an RFP will give you the opportunity to attract a wide group of vendors that have the capabilities necessary to handle the project, and to receive the most advantageous offers from qualified companies. Nowadays, many small businesses rely on a request for proposal software development, this technique simplifying the selection process, allowing organizations to determine which vendors are actually equipped with the resources and qualifications necessary.
By creating an RFP, you can outline the needs of the projects with exactitude, and make your goals well-known from the start. The vendors you will actually get in contact with, the ones who’ll be making an offer, will already be aware of the pool of project details, starting from timeline and budget and up to roles and technical specifications.
Because the posting of an RFP is followed by a bidding process, you won’t have to worry that the company you’re contracting isn’t up for the complexity of the task. The agencies participating in the solicitation process will present you with their best-in-class solutions, and once you’ve accessed the demonstration of their capabilities, you can select from a smaller and more appropriate list of options.
Validate – perform a check on the company
Are the software developers you are on the point of hiring as experienced, qualified and reliable as they advertise themselves to be? Even if an agency has made itself seem like an appealing candidate for your project through the RFP solicitation process, that doesn’t mean you shouldn’t do a bit more “digging’ on your own.
You need to validate the software development company’s status and reputation in the industry, before choosing it as your collaborator. What you are recommended here is to request references and check them properly, or even look for client testimonials yourself. Find out if any complaints exist or if the company has managed to ensure satisfaction.
Reviewing their past project performances, and discovering the products they’ve developed until this point will help you make a more informed decision. Also, it’s better to collaborate with developers that are familiar with your business model and have already created applications similar to the one you want for your small business.
Focus on customer service and effective communication
Despite the fact that you are going for the outsourced solution, you still probably want to be as involved in the management of the project as possible. For a smooth and inconvenience-free partnership with an IT firm, customer service is essential.
Choose a company that values communication and is easy to reach. Find out what project management tools the agency uses, and request information on how the company usually facilitates communication with clients. If you have a list of great questions, and are observant of the answers you receive, you will be able to conclude whether the said development firm excels in this department.
Ask about quality assurance
If you know a little bit about technology, you are probably well aware of the fact that al programs need to be tested throughout each project phase. To ensure the functionality of the software product and to eliminate potential bugs, the development team’s quality assurance practices matter significantly.
As soon as you come across a software development company that you are considering partnering up with, ask if they have at their disposal Quality Assurance specialists. While the developers are continuing their core responsibilities, Quality Assurance experts are in charge of spotting and reporting any potential bugs. Developing and testing should be somehow separated, so it’s always better to work with companies that can stay on top of timely development processes and quality assurance checks. A good QA can contribute to how great the project results will turn out to be.
An excellent software tool can truly revolutionize how your business is running, contributing to productivity, process efficiency and employee satisfaction. Because custom options will always come with more advantages and scalability possibilities than off-the-shelf alternatives, collaborating with a software development team become a priority. Considering the multiple options you’ll come across, selecting the most advantageous offers means being equipped with some knowledge on the subject. Focus on the factors above first when you are analyzing your options and trying to reach a choice. These are the details that can help you access the quality services you’re looking for.